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Terms & Conditions

Last updated: August 13, 2026

Who we are

Cline Beauty (https://www.clinebeauty.com) provides African hair styling services and online appointment booking. By booking an appointment or using this site, you agree to these terms. Contact: contact.clinebeauty@gmail.com, +15093394804.

Booking an appointment

  • You need an account to book. You are responsible for the accuracy of the name, email, and phone number on your profile, and for keeping your password confidential.
  • A booking is a request until it is confirmed. You will receive a request notice first, then a separate confirmation once the appointment is accepted.
  • We are appointment-only. Times shown at https://www.clinebeauty.com/book reflect real availability and are held for you once confirmed.

Deposits & payment

Some services require a deposit to hold the appointment. Where a deposit applies, the amount is shown on the booking summary before you confirm, and it is credited toward the service total. The remaining balance is due at the appointment. Deposits are processed securely by Stripe; we do not store your card details.

Cancellations, reschedules & no-shows

You can cancel or reschedule from your dashboard. Cancellations made within 24 hours of the appointment may forfeit the deposit. If we need to cancel or move your appointment, we will contact you and any deposit you paid is refunded in full.

SMS messaging terms

SMS from Cline Beauty is optional and is never a condition of booking or of any purchase. You opt in by checking the SMS box and entering your mobile number on the confirm step at https://www.clinebeauty.com/book. The box is unchecked by default, and you can complete a booking without it.

  • Who is texting you: Cline Beauty. Every message begins with our name.
  • What we send: transactional messages about your own appointments only — that we received your booking request, that it was confirmed, reminders 24 hours and 1 hour beforehand, and notices when an appointment is rescheduled or cancelled. We do not send marketing or promotional texts, and we do not text you about anyone else’s appointment.
  • How often: message frequency varies with how often you book. A typical appointment generates roughly 2–4 messages.
  • Cost: message and data rates may apply, depending on your carrier and plan. Cline Beauty does not charge you for these messages.
  • Opt out: reply STOP to any message (STOP, UNSUBSCRIBE, CANCEL, END, and QUIT all work). You will get one confirmation text and then no further appointment texts. Opting out of SMS does not cancel your appointment, and you will still receive email.
  • Opt back in: reply START (or YES / UNSTOP), or book again with the SMS box checked.
  • Help: reply HELP or INFO for a message with our booking link and privacy policy, or email contact.clinebeauty@gmail.com.

Messages are delivered via Twilio from our business number. We do not sell or share your mobile number with third parties for their own marketing. Carriers are not liable for delayed or undelivered messages. Full detail on what we collect and why is in our privacy & SMS terms.

Email

We send transactional email about your bookings (requests, confirmations, reschedules, cancellations, and reminders). These are part of the booking service rather than marketing, so they are sent to the address on your account.

Services & results

Please tell me about allergies, scalp conditions, or prior chemical treatments in the notes when you book, or before I begin. Styling times are estimates and can vary with hair length, density, and the style chosen. Photos on this site show previous work and are illustrative rather than a guarantee of an identical result.

Changes to these terms

We may update these terms as the business changes. The “last updated” date above always reflects the current version, and continued use of the site after a change means you accept it. Questions about anything here: email contact.clinebeauty@gmail.com.